TERMS AND CONDITIONS
Online booking
You can book your room online in just a few steps. By entering the desired period, you can choose between a package and/or the desired room.
Credit card
A confirmedbooking can only be made by providing the details of a valid credit card. Yourcredit card will be charged in accordance with the applicable booking andpayment conditions or held as a guarantee for the reservation.Credit carddetails and payments are processed via our secure payment service provider,Seekda Pay. Payment details are transmitted in encrypted form and in accordancewith the applicable security standards.A final booking is only possible with the details of a valid credit card. yours
Booking confirmation
Each reservation is automatically confirmed to the email address you provide. Theconfirmation contains the exact details of your booking, including yourreservation number.
CancellationPolicy
To avoid cancellation costs, please note the conditions set out in the cancellation policy for your reservation.
We recommend travel cancellation insurance for all bookings.
CancellationPolicy for Group Bookings (5 Rooms or More)
A groupbooking is defined as a reservation of 5 or more rooms booked under the samename, as well as bookings made under different names or as individualreservations that are clearly attributable to the same travel group or event.Freecancellation is possible up to 43 days prior to arrival.From 42days prior to arrival, 100% of the total reservation amount will be charged tothe credit card provided or must be paid in advance by bank transfer.From thispoint onwards, cancellations or changes to the reservation can no longer bemade free of charge.To protectyourself against unforeseen circumstances such as illness, accident orlast-minute travel disruptions, we recommend taking out private travelcancellation insurance. Depending on the applicable insurance terms andconditions, this may cover any cancellation costs incurred in the event of aninsured claim.Afterreceiving your booking, we will send you these group cancellation conditionsagain for your express confirmation. The group booking will only become bindingonce you have confirmed these conditions.
Tourist tax
The tourist tax per person and night is not included in the price and will becharged separately on site.
Legal information on the use of the website
All information provided on this website, in particular prices, availability,reservations and online calculations, is prepared with the greatest possiblecare. Nevertheless, errors or technical inaccuracies cannot be completelyexcluded.We reservethe right to change or update the information on this website at any time andwithout prior notice.
Liability
Hotel Spinne Grindelwald does not guarantee the uninterrupted availability orerror-free operation of the website. To the extent permitted by law, HotelSpinne Grindelwald accepts no liability for damages resulting from technicalfaults, interruptions or the use of externally linked websites.Theoperators of external websites are solely responsible for the content ofwebsites linked from this website.In allother respects, the liability of Hotel Spinne Grindelwald is governed by theapplicable statutory provisions.
Cookies
This website uses cookies in some cases. Cookies are data elements that a websitemay send to your browser in order to better support you when usingdatabase-based systems. However, you can configure your browser to notify youwhen you receive a cookie. This allows you to decide whether or not you wish toaccept it.
Data protection
The protection of your personal data is important to us. Personal data that youprovide to us, for example in connection with a booking, enquiry or othercommunication, will be used to process your enquiry or to provide the servicesyou have booked.Furtherinformation on the collection, processing and use of personal data, as well asyour rights, can be found in our Privacy Policy on our website.If you haveany questions regarding data protection, please contact us at hotel@spinne.ch.
Google Analytics
Our websitewww.spinne.ch uses Google Analytics. This web serviceprovided by Google Inc., USA ("Google"), is used for the anonymisedcollection of page views on www.spinne.ch. We would therefore like to informyou that, as part of this service, Google may use cookies and "webbeacons" (small invisible graphic files) to collect information andanalyse your use of the website. The information generated by the cookiesand/or web beacons (including your IP address) is transmitted to and processedon a Google server in the USA.Google willuse this information to evaluate your use of the website, compile reports onwebsite activity for the website operators and provide other services relatingto website and internet usage. Google may also transfer this information tothird parties where required to do so by law or where such third partiesprocess the data on Google's behalf.You canprevent the installation of Google cookies by selecting the appropriatesettings in your browser software. Please note, however, that in this case youmay not be able to use all functions of this website to their full extent.By using www.spinne.ch,you consent to the processing of data collected about you by Google in themanner and for the purposes described above.
